Works in the Webex App or in the browser

Real-time translation for Webex meetings, without the paid add-on

Webex translates captions only when the host holds the real-time translation license and their admin switched it on, and never in the web app. SonicMeet shows bilingual, real-time captions on your side of any Webex meeting, desktop or browser.

Free · Windows 10/11 · Works with the Zoom & Teams desktop apps

Free · macOS 14.2 or later · Apple Silicon & Intel

Free · Chrome & Edge · No download, no bot in your meeting

SonicMeet runs on desktop — open this page on your computer to install.

Joining from a browser instead? Get the extension →Joining from a browser instead? Get the extension →Also available as a Windows desktop app →
Live captions · SonicMeetLIVE
Priya · EnglishEN → JA

ロードマップを見る前に、パイロットが10月のままで問題ないか、皆さん確認してもらえますか?

Before we look at the roadmap, can everyone confirm the pilot is still on for October?

Marcus · EnglishEN → JA

はい。ただ、お客様からはまだ署名済みのセキュリティ質問票をいただいていません。

Yes, but the customer still owes us the signed security questionnaire.

Target: Japanese

Japanese, German, French, Chinese, Spanish, Portuguese and 50+ other languages, either direction, live.

The Webex meetings people use it in

Four everyday situations, each with the language pair it usually needs.

Illustration of a customer-hosted Webex meeting with a compact SonicMeet bar showing Japanese and English captions

Customer's Webex site, you are the guest

Their plan, their add-on, their admin. SonicMeet does not ask any of them.

Illustration of a Webex meeting joined in a browser with a full SonicMeet panel showing German and English captions

Joined from the browser

Webex's translation does not run in the web app on the Suite platform. The extension does, in Chrome or Edge.

Illustration of a Webex webcast speaker with compact SonicMeet captions in Traditional Chinese and English

Webinar in webcast view

View-only, and real-time translation is off in webcast view. Captions are not.

Illustration of a Webex regional review with a full SonicMeet panel showing French and English captions

Quarterly review with a subsidiary

An hour of numbers and names. Accurate mode, tap to save the decisions.

Does Webex already have real-time translation?

Yes, as a per-host add-on: only when the host bought it and their admin turned it on, and never in the web app.

Captions in the spoken language

Webex built in
Yes, when the host has a paid plan; 16 spoken languages, 5 on free accounts
SonicMeet
✓ Yes, on your side, 60+ spoken languages

Translated captions

Webex built in
Only with the host's real-time translation add-on, enabled by their admin; 120+ languages
SonicMeet
✓ Included, any of 60+ languages

Translation and original together

Webex built in
Translation only
SonicMeet
✓ Bilingual, original under each line

Joining from the browser

Webex built in
Real-time translation not supported in the web app on the Webex Suite platform
SonicMeet
✓ Extension in Chrome or Edge, same captions

In a meeting another company hosts

Webex built in
Their plan and their add-on decide
SonicMeet
✓ Works the same

Captions after the meeting

Webex built in
Only if the host recorded it
SonicMeet
✓ Kept on your side, searchable

AI summary shared with the whole meeting

Webex built in
Yes, AI Assistant on plans that include it; the host decides who can start it
SonicMeet
No, your transcript stays with you

On a free Webex account

Webex built in
Captions in 5 languages, 40-minute meetings, no translation
SonicMeet
✓ Full translation

Webex Calling phone calls

Webex built in
Captions and transcription need a Calling Professional license; translated captions only on Cisco desk phones, 6 languages
SonicMeet
✓ Desktop app captions the call in the Webex App, same translation

Speed vs. accuracy

Webex built in
One fixed mode
SonicMeet
✓ Instant or Accurate, switch mid-call

The rules behind those rows

Translation follows the host's add-on, not your account.

Real-time translation is a per-host license. Their admin has to enable it, and Webex Assistant for the host; then every attendee picks a caption language from 120+, up to 15 different ones in one meeting. It does not run in webinar webcast view, or in the web app on the Webex Suite platform.

Captions follow the host's plan, and only outlive the meeting if it was recorded.

Anyone can switch captions on for themselves, in meetings a paid account hosts: 16 spoken languages, 5 on a free account. A post-meeting transcript exists only when recording was on together with captions or Webex Assistant, and recording is the host's call.

Which SonicMeet do you need for Webex?

It depends on how you join, not on the host's plan.

Most Webex meetings

You join in the Webex App

Captions the audio of the Webex window. Works with the client your company installed, and changes nothing inside Webex.

  • Windows 10/11 · macOS 14.2 or later
  • Also covers Webex Calling calls, Zoom, Teams and any other desktop app
Join from your browser

You open Webex in Chrome or Edge

Captions overlay the meeting tab, nothing to download. Every invite offers “Join from this browser”, and that is where Webex's own translation does not run.

  • Chrome and Edge
  • Same captions, notes and transcript

If Webex opens in its own window, it is the desktop app.

How to get translated captions in Webex

About a minute, once.

  1. 1

    Install SonicMeet

    Desktop app for the Webex App, extension for the browser. Sign in with Google; free to start.

  2. 2

    Open SonicMeet in your Webex meeting

    Join as usual, open SonicMeet, pick the language you read. Nothing to ask the host or their admin for.

  3. 3

    Read captions live

    Translation above, original below. Tap any line to save it as a note; the transcript stays after the meeting.

Pick the language you read

Leave the spoken language on Auto detect; set only the language you read.

Read bilingual captions during the call

Live captions · SonicMeetLIVE
Priya · EnglishEN → JA

ロードマップを見る前に、パイロットが10月のままで問題ないか、皆さん確認してもらえますか?

Before we look at the roadmap, can everyone confirm the pilot is still on for October?

Marcus · EnglishEN → JA

はい。ただ、お客様からはまだ署名済みのセキュリティ質問票をいただいていません。

Yes, but the customer still owes us the signed security questionnaire.

Target: Japanese
Translation on top, original right under it. Tap a line to save it as a note.

Instant when you need to keep up. Accurate when the wording matters.

Both on every plan, switchable mid-meeting from Settings in the caption area.

Default

Instant

Translates as the words arrive, with sub-second delay, so you can answer in the flow of the conversation.

Best for: standups, project syncs, everyday internal meetings.

Full-sentence translation

Accurate

Waits for the full sentence and uses a stronger model with far more context, so technical terms and names land right. Runs roughly 1 to 5 seconds behind Instant.

Best for: customer reviews, vendor negotiations, webinars, anything full of numbers and names.

Webex captions in your language

Per-language guides: what works as the spoken language, and as the translation.

JapaneseGermanFrenchTraditional Chinese (Taiwan)Simplified ChineseSpanishPortuguese (Brazil)ItalianKoreanHindiArabicCantoneseAll 60+ languages

Webex real-time translation FAQ

Does Webex have real-time translation?

Yes, as a paid add-on on the host's side. Their admin enables it and assigns the license to the host; then every attendee can pick a caption language from 120+, with up to 15 different languages in one meeting. Without that license, Webex captions, or subtitles, stay in the spoken language. It also does not run in webinar webcast view or in the web app on the Webex Suite platform. SonicMeet gives you translated captions from your own side in any Webex meeting, with none of that.

Do I need the real-time translation add-on?

No. SonicMeet does not read Webex licenses or site settings; it captions the meeting audio on your side. Buying the add-on for yourself would only matter in meetings you host: Webex checks the host's entitlement, not the attendee's.

Does it work in meetings hosted by another company?

Yes, and that is where Webex's own translation is most often missing. As a guest on a customer's or vendor's Webex site, their plan, their add-on and their admin decide what you see. SonicMeet works the same in every meeting you can hear: turn it on yourself, read in your language, keep your own transcript.

Does it work in the Webex web app?

Yes. Webex's web app runs in Chrome, Edge, Firefox and Safari; the SonicMeet extension runs in Chrome and Edge, so join from one of those and the captions overlay the meeting tab. That matters on Webex in particular: real-time translation is not supported in the web app on the Webex Suite platform, even when the host has the license.

Does it work with the Webex App on the desktop?

Yes. SonicMeet for Windows and Mac captions the audio of the Webex window, so you keep the Webex App your company installed, including the version IT manages. Nothing changes inside Webex.

Does it work on Webex Calling phone calls?

Yes, in the Webex App on the desktop: a call is audio in the Webex window, so SonicMeet for Windows and Mac captions and translates it exactly like a meeting. Webex Calling's own captions and call transcription need a Webex Calling Professional license and cover 15 spoken languages; translated call captions exist only on Cisco 9800-series desk phones, in six languages. Cisco has announced a speech-to-speech Translator Agent for Webex Calling for 2026, ten languages at launch, with Meetings to follow.

Does Webex save captions? How do I get a transcript?

Webex keeps captions only when the meeting was recorded, and a post-meeting transcript needs recording on together with captions or Webex Assistant. Recording is the host's call and the file lives with the host. SonicMeet builds a transcript on your side in every meeting, and you can tap any caption line during the call to save it as a note.

Will other people in the meeting know?

No. Webex Assistant announces itself to everyone and cannot be hidden, and recording shows an indicator, because those run inside the meeting. SonicMeet is not a Webex app and not a bot: nothing is announced, nothing appears in the participant list and nothing is installed on your Webex site. Captions render on your screen only. Audio is processed by SonicMeet and its speech provider in real time, and we don't keep an audio recording.

Do I need Webex's own captions turned on?

No. SonicMeet transcribes the meeting audio itself, so Webex's captions can stay off, or on if you prefer. It does not read or depend on them, which also means it works in meetings where the host's plan gives you no captions at all.

Does it work in webinars and webcast view?

Yes. SonicMeet captions whatever you can hear, so it works as a webinar attendee and in webcast view, where Webex's real-time translation is not available and Webex Assistant is not offered to attendees. The one case it cannot cover is dialing in by phone, because no audio reaches your computer.

Does it work on a free Webex account?

Yes. A free Webex account gets 40-minute meetings with captions in five spoken languages and no translation; that limits what Webex shows, not what runs on your computer. SonicMeet gives you the same captions, translation and transcript as on any paid plan.

Can I get a more accurate translation than Webex's?

SonicMeet has two translation modes and you choose per meeting; Webex's translated captions offer a single fixed one. Instant translates as the words arrive with sub-second delay. Accurate waits for the complete sentence and translates it with a stronger model and far more surrounding context, which makes a visible difference on technical terms, product names and natural phrasing, roughly 1 to 5 seconds behind Instant. Switch from Settings in the caption area at any time.

Is it free?

Yes to start. Install SonicMeet, sign in with Google, and the Free plan gives you 20 minutes a month of captions with both translation modes. Paid plans add hours. There is no add-on to buy, for you or for the host.